Last updated: [17/07/2025]
At Atulemporium, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.
🔁 Returns
- We accept returns within 7–14 days of delivery.
- To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
- To initiate a return, please contact us at [[email protected]] with your order number and reason for return.
- You will receive a confirmation email with tracking information once your order has shipped.
Note: Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
💸 Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5–10 business days.
📦 Non-Returnable Items
Some items are non-returnable and non-refundable, including:
- Downloadable digital products
- Gift cards
- Customized or personalized items
- Clearance or final sale items
🔄 Exchanges
We only replace items if they are defective or damaged. If you need to exchange a product, email us at [[email protected]] with your order details and a photo of the issue.
⏳ Late or Missing Refunds
If you haven’t received a refund yet:
If you’ve done all of this and still haven’t received your refund, please contact us at [[email protected]].
❓ Need Help?
For more information about our refund and return policy:
- Email: [[email protected]]
- Phone: [+91-XXXXXXXXXX]
- Hours: Mon–Fri, 9:00 AM – 6:00 PM IST
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