Last updated: [17/07/2025]
At atulemporium, we understand that sometimes plans change. That’s why we offer a flexible cancellation policy to make your shopping experience as smooth as possible.
🕒 Order Cancellations
- Orders can be cancelled within 12 hours of placing the order or before it is shipped, whichever comes first.
- To request a cancellation, please email us at [[email protected]] with your order number.
- If your order has already been processed or shipped, we will not be able to cancel it.
❌ Non-Cancellable Orders
We do not accept cancellations for:
- Custom or personalized items
- Digital downloads or services already delivered
- Final sale or clearance items
💵 Refunds for Cancelled Orders
- If your cancellation request is approved, your payment will be refunded to the original method of payment within 5–10 business days.
- You will receive a confirmation email once the refund is initiated.
⚠️ Important Notes
- We reserve the right to cancel any order due to fraud detection, pricing errors, or stock issues.
- In such cases, a full refund will be issued, and you will be notified by email.
💬 Contact Us
For more information about our refund and return policy:
- Email: [[email protected]]
- Phone: [+91-XXXXXXXXXX]
- Hours: Mon–Fri, 9:00 AM – 6:00 PM IST
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